REFUND POLICY
Last updated: September 19, 2025
Thank you for purchasing our digital courses and learning classes. We strive to provide high-quality educational content and a valuable learning experience. Please read our refund policy carefully before making a purchase.
7-DAY REFUND POLICY
We offer a 7-day refund policy for our digital courses and learning classes. If you are not satisfied with your purchase for any reason, you may request a refund within 7 days from the date of purchase.
After 7 days, no refunds will be issued under any circumstances.
ELIGIBILITY FOR REFUND
To be eligible for a refund, the following conditions must be met:
The refund request must be submitted within 7 days of purchase
The course must not be substantially completed
Access credentials must not have been shared or misused
The refund request must be genuine and compliant with our terms
We reserve the right to deny refunds if there is evidence of abuse, excessive usage, or violation of our terms.
NON-REFUNDABLE CASES
Refunds will not be provided in the following situations:
Requests made after 7 days from the purchase date
Courses that have been fully or mostly completed
Downloadable materials, PDFs, or bonus content once accessed
Live classes or workshops after attendance
Change of mind or lack of time
REFUND PROCESS
To request a refund, please contact us at:
📧 info@neovidya.co.in
Include the following details in your request:
Full name
Registered email address
Course name
Date of purchase
Reason for refund
Once approved, refunds will be processed within 7–10 business days. The credited amount may take 1–2 billing cycles to reflect in your original payment method, depending on your bank or payment provider.
EXCEPTIONS
In case of technical issues, duplicate payments, or access-related errors caused by our system, please contact us immediately. Eligible cases may receive a refund or resolution after review.
QUESTIONS
If you have any questions regarding this Refund Policy, please contact us at:
📧 info@neovidya.co.in